VoIp call recording software

With today´s amazing internet connections it is common place to develop relationships with other professionals across the country and all around the globe. With a little advance planning, you can get great results with simple telephone recording software.

VoIP call recording software and its function

Before we get into talking about recording programs you need to understand that no matter how much you have invested on a recording adapter or phone patch, the quality of your recording is going to be no better than the quality of the phone on the other end of the line and the quality of your connection.

Why to use one for your business

The best recordings will be from a digital VoIP (Voice over internet protocol) connection. If you must record over a regular phone line either on both ends or the remote end of the connection, it is best to have the person on the remote end on a wired phone as opposed to wireless. Cordless phones and cell phones are subject to fading and dropouts, so it is best not to use them in a recording situation. A good name brand phone will probably sound better than an $8.00 phone bought from the bargain rack of a discount store.

Also, make sure you have given a good quiet connection before you record. Hang up and try the call again if the connection is noisy. If the person on the other end has access to several different lines or extensions, try each of them and use the one that provides the best sound.


If you are using a VoIP connection like Sype, make sure that nothing else is hogging your bandwidth on either end of the connection. In other words, do not try recording a VoIp call while you are downloading a movie. It is best to turn off all internet services and just dedicate your connection to the digital phone call.

Also, be aware that there are laws regarding the recording of phone conversations. Never record anyone without their knowledge. It is best to have a signed release from the person you are recording. Check your local laws before you record; often they are printed in your telephone book.

The new VoIP protocols like Skpe have pretty much made other methods of recording telephone calls obsolete. With VoIP program you can record high quality interviews with your computer over a high speed internet connection.

Client satisfaction and your business

The Voip call recording software does all function of a phone patch and totally separates both sides of the conversation on to separate channels of the recording so that you may edit and individually adjust the volume for each speaker. The quality is almost studio quality for both ends of the connection. These two programs replace many hundreds of dollars of hardware.

If you are doing a lot of interviews over the phone and for some reason you need to use analog connections, you may want to invest in a hybrid phone patch. This device balances the level between local and remote and may even have separate outputs for each side of the conversation.